EKU Workforce Development & Community Engagement
200 Perkins Building, 521 Lancaster Avenue
Richmond KY 40475
 

Dealing with Difficult People

This course emphasizes communication and flexible thinking as key methods of dealing with difficult people. Participants will better understands what leads a person to become difficult and identify strategies for dealing with a difficult person. Strategies for improved listening will be discussed while utilizing crucial conversation tools.

Code:20FKFLS026
Dates:September 15, 2020    Check for other dates
Meets:Tu : 9:00 AM - 4:00 PM
Hours:6.00
Instructor:Kathy Werking
Fee:$250  

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